This Pricing and Cancellations Policy explains how Sound Tech Alarm Locksmith (“Company,” “we,” “us,” or “our”) handles pricing, fees, cancellations, and related charges. This policy is incorporated into our Terms of Service.

Business Information
Sound Tech Alarm Locksmith
1711 Northampton St, Easton, PA, United States
Phone: [INSERT PHONE]
Email: [INSERT SUPPORT EMAIL]
Website: [INSERT WEBSITE URL]

1. Estimates and Final Price

Quotes provided by phone, text, or online are based on the information you provide and may be estimates.
Final price may require onsite diagnosis and confirmation of parts and labor.
If the scope changes after diagnosis, we will present updated pricing and proceed only with your authorization.

2. Common Charges (What Your Total May Include)

Your total charges may include:

Service call or trip fee: [INSERT AMOUNT OR RANGE]
Labor charges
Parts and hardware
Emergency, after-hours, weekend, or holiday surcharges (if applicable): [INSERT DETAILS]
Additional labor for complex or non-standard work
Taxes where applicable

We will disclose charges as reasonably practicable. If you approve work, you agree to pay the approved charges.

3. Service Call or Trip Fee

A service call or trip fee may apply to cover dispatch and travel. This fee may be charged even if:

You cancel after dispatch
You are not present or cannot provide access
Authorization cannot be reasonably confirmed under our Verification Policy
Conditions are unsafe or materially different than described

4. Cancellations and Rescheduling

To cancel or reschedule, contact us as soon as possible at [INSERT PHONE].

Depending on timing and circumstances, cancellation or rescheduling may result in:

No fee
Service call or trip fee
A reasonable labor charge for time spent and travel after dispatch

5. No-Shows and Lack of Access

If we arrive and you are not present, cannot provide access, or cannot authorize service, you may be charged a service call or trip fee and or additional reasonable charges for time and travel.

6. Payments

Unless otherwise agreed in writing, payment is due upon completion of service. Accepted payment methods may vary and will be communicated at time of service.

7. Refunds

Service call or trip fees are generally non-refundable once dispatch has occurred.
Refund eligibility for parts or labor depends on the circumstances, the work performed, and any warranty terms stated on your invoice.
If you believe you were charged in error, contact us at [INSERT SUPPORT EMAIL] with invoice details and a brief explanation.

8. Chargebacks and Collections

If you initiate a chargeback without a valid basis, you remain responsible for amounts owed and any allowable administrative costs.

Unpaid balances may be subject to allowable fees and collections to the extent permitted by law.

9. Changes to This Policy

We may update this policy from time to time. The “Last Updated” date indicates when it was last revised.

Last Updated: January 1, 2026