Sound Tech Alarm Locksmith (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, request a quote, schedule service, or otherwise interact with us (collectively, the “Services”).

Business Information
Sound Tech Alarm Locksmith
1711 Northampton St, Easton, PA 18042
Phone: (484) 671-0101
Email: suport@SoundTechAlarmLocksmith.com
Website: SoundTechAlarmLocksmith.com

1. Scope and Eligibility

This Privacy Policy applies to personal information collected through:

Our website and online forms
Calls, texts (SMS/MMS), emails, and other communications you send to us
In-person service requests, scheduling, invoicing, and job documentation related to locksmith and alarm or security services

Our Services are intended for individuals 18 years of age or older.

This Privacy Policy does not apply to third-party websites or services that may be linked from our website.

2. Personal Information We Collect

We collect personal information in three ways: (A) information you provide, (B) information collected automatically, and (C) information from third parties.

A) Information you provide

Identifiers and contact details: name, phone number, email address, mailing address
Service details: service address, requested service type, appointment preferences, photos you choose to provide, and notes describing the issue
Authorization and verification information (when required): information reasonably necessary to confirm you are authorized to request locksmith or security work
Billing records: invoice details and payment status or records; if card payments are used, they are processed by a third-party payment processor and we do not store full card numbers
Communications: the content of messages, emails, form submissions, and support requests

B) Information collected automatically (website and devices)

Device and usage data: IP address, browser type, device type, pages viewed, links clicked, timestamps, and referring pages
Cookies and similar technologies: see our Cookie Policy and Section 5 below

C) Information from third parties

Service providers supporting hosting and analytics (see Section 4)
Referrals (for example, property owners, managers, or authorized representatives requesting service)

3. How We Use Personal Information

We use personal information to:

Provide, schedule, and perform requested services (including dispatch)
Communicate about appointments, updates, invoices, and service-related notices
Provide quotes, invoices, receipts, and customer support
Verify authorization to perform locksmith or security services when needed
Maintain business records and job documentation (including warranty support)
Improve our website and customer experience
Detect, prevent, and respond to fraud, abuse, and security incidents
Comply with legal obligations and enforce our agreements

4. How We Disclose Personal Information

We do not sell personal information. We disclose personal information only as described below.

A) Service providers

We use vendors who perform services on our behalf, including:

Hostinger for website hosting and related infrastructure support
Google Analytics for website analytics

These providers are authorized to use personal information only as needed to provide services to us.

B) Legal and safety

We may disclose information if we believe it is necessary to:

Comply with law, legal process, or lawful requests
Protect the rights, property, and safety of our business, customers, technicians, or others
Investigate and help prevent fraud or security incidents

C) Business transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, personal information may be disclosed as part of that transaction, subject to appropriate confidentiality protections.

5. Cookies and Analytics

We use cookies and similar technologies as described in our Cookie Policy.

We use Google Analytics to understand how visitors use our website (for example, which pages are visited and how visitors interact with content). Google Analytics may collect information such as IP address, device identifiers, and browsing activity on our site.

We use analytics to improve the website and our Services. We do not use Google Analytics for targeted advertising based on your activity on our website.

6. Communications Preferences

Marketing emails: you may opt out using the “unsubscribe” link or by contacting us
Text messages (SMS/MMS): you can opt out by replying STOP or by contacting us at suport@SoundTechAlarmLocksmith.com; message and data rates may apply
Calls: we do not record calls as part of our normal business practices

7. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide services you request
Maintain business and warranty records
Comply with legal obligations (including tax and accounting requirements)
Resolve disputes and enforce agreements

8. U.S. State Privacy Rights (Where Applicable)

Depending on your state of residence and applicable law, you may have the right to:

Access or confirm certain personal information
Correct inaccuracies
Delete certain personal information
Obtain a copy of certain personal information (portability)
Opt out of certain processing, where applicable

Because we do not sell personal information and do not use targeted advertising based on your activity on our website, certain opt-out rights may not apply to our current practices.

If your browser sends a recognized opt-out preference signal (for example, Global Privacy Control), we will honor it where required and applicable to our processing.

Submitting a request: Email suport@SoundTechAlarmLocksmith.com with subject “Privacy Request” and include your name, contact details, state of residence, and the type of request. We may need to verify your identity.

9. Data Security

We use reasonable safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure.

Do not submit highly sensitive information through web forms (for example, alarm codes, safe combinations, or detailed system credentials).

10. Minors’ Privacy (18+)

Our Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you are under 18, do not use our website, submit forms, request services, or provide personal information to us.

Our Services are also not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If we learn that we collected personal information from a person under 18 (including a child under 13), we will take reasonable steps to delete it.

11. Contact Us

Sound Tech Alarm Locksmith
1711 Northampton St, Easton, PA 18042
Phone: (484) 671-0101
Email: suport@SoundTechAlarmLocksmith.com
Website: SoundTechAlarmLocksmith.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date indicates when it was last revised.

Last Updated: January 1, 2026